Overview
We respect your privacy. This notice explains what information we collect, how we use it, and the choices you have when using LoftwahFM services and websites.
Privacy notice
Privacy and cookies
This notice explains what LoftwahFM collects, how it is used, and where cookies fit into the service. The short version is simple: we use essential account and security data, not marketing trackers.
Essential cookies only No analytics cookies No marketing cookies
Last updated: 9 September 2025
Plain-language summary
We collect what is needed to run accounts, protect access, and deliver private content. We do not run an advertising tracker stack.
Data we collect
- Account details such as email, username, and password hash
- Entitlements showing which private albums your account can access
- Subscription metadata used for stream access where relevant
- Security and operational logs such as failed logins and rate-limit events
How we use data
- Authenticate your account and authorise access to content
- Provide and maintain streaming, delivery, and account features
- Prevent abuse and keep the service reliable and secure
- Send important account messages such as password resets and delivery details
Cookies
- Essential cookies only: an HttpOnly, Secure, SameSite=Lax session cookie keeps you signed in and authorises access to private content
- We do not set analytics cookies
- We do not set marketing cookies
Retention and sharing
We keep account and entitlement records while the account is active and as needed for operational, security, and legal reasons. We do not sell personal data. We may share limited data with infrastructure or delivery providers that help us operate the service under confidentiality and security obligations.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal data. You can contact us to make a request or ask a privacy question.
Contact
If you have a privacy question or want to make a data request, use the contact page and tell us what you need.