Business music licence

What your LoftwahFM licence covers

This licence explains what an Australian business may play and use when it buys a LoftwahFM subscription or a paid custom deliverable.

Version 2026-08-28Effective 28 August 2026Australia

Reference LFM-BUSINESS-2026-08-28. This is the product grant in plain language. It does not give legal advice about audio or obligations outside LoftwahFM.

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Definitions

Business catalogue
LoftwahFM-supplied music marked as cleared for the business product. It does not include Spotify, Apple Music, YouTube or audio supplied by somebody else.
Business stream
One independently managed playback entitlement assigned to a named location or zone.
Location or zone
The business site, or separately controlled area within a site, recorded on the customer's plan or certificate.
Custom final
A finished custom music track or programme that LoftwahFM has delivered and the customer has paid for in full.
Entitlement
The locations, zones, streams, products and dates that the customer's active plan or paid order covers.
Product grants

What each product permits

Venue and background music subscription

While the subscription is active, the customer may play the LoftwahFM business catalogue through each paid business stream at its named Australian location or zone.

Active entitlement

You may

  • Background and public playback at the locations or zones shown on the entitlement
  • Playback through the hosted LoftwahFM Venue stream
  • A local backup or download when the purchased plan specifically includes one
  • The number of independently playing streams shown on the plan or certificate

Boundaries

  • The subscription grant ends when the applicable plan or stream entitlement ends
  • A downloaded catalogue backup cannot be kept in business use after that entitlement ends
  • Adding a location, zone or independently playing device requires another entitlement where the plan says so

Paid custom music

A paid custom final includes a perpetual commercial-use licence for the customer's own business, even if LoftwahFM hosting later ends.

Perpetual after payment

You may

  • Use in the customer's venues, music-on-hold system, advertising and marketing
  • Use on the customer's own digital channels where the delivered format is suitable
  • Provide the final to staff or contractors solely to produce authorised work for that business

Boundaries

  • Copyright ownership, exclusivity and a full buyout are not included unless a separate written order says they are
  • Drafts, rejected versions and production source files are not custom finals unless the order includes them
  • The customer cannot resell or sublicense the final as a standalone music product

Music on hold

Shared LoftwahFM catalogue music inside a hosted on-hold service follows the active service entitlement. A paid bespoke final follows the perpetual custom-final grant above.

Active entitlement

You may

  • Use the hosted loop while the related service entitlement is active
  • Load delivered PBX-ready files into the customer’s own compatible phone system for the period covered by their grant
  • Keep using paid bespoke finals after delivery and full payment

Boundaries

  • Phone-system compatibility depends on the customer’s PBX and provider
  • A shared catalogue file does not become a perpetual custom final merely because it was supplied as a backup

Location and stream scope

The entitlement is the source of truth for how many locations, zones and independently playing streams are covered. A single stream may be paired to ordinary business hardware, but its credential cannot be copied to create extra simultaneous streams.

Australia is the default territory. Use outside Australia needs a written product variation because local laws and third-party obligations differ.

Third-party and customer-supplied audio

This licence covers LoftwahFM-supplied business catalogue content and paid LoftwahFM custom finals. It does not authorise Spotify, Apple Music, YouTube, commercial radio, customer uploads or any other third-party music.

If a customer asks LoftwahFM to host or schedule outside audio, the customer must have the rights needed for that use and must provide accurate provenance when requested. LoftwahFM may refuse or remove material that is not adequately cleared.

Branded announcements and factual claims

The customer is responsible for the accuracy and legality of the offers, prices, dates, claims, instructions and other business information it asks LoftwahFM to include. LoftwahFM may correct obvious production errors, but does not independently verify the customer’s claims.

No raw catalogue resale or sublicensing

The customer may use the music inside the business uses granted above. It may not extract, sell, sublicense, redistribute or operate a competing music library from the raw LoftwahFM business catalogue.

Streaming, availability and backups

LoftwahFM will operate the hosted service with reasonable care, but internet access, customer hardware, phone systems and external infrastructure can fail. The licence is a permission grant, not a promise that streaming will be uninterrupted.

A plan may include downloadable or cached backup audio for continuity. The plan and certificate state whether that backup is included and whether it follows an active subscription or a perpetual custom-final grant.

What a compliance certificate means

A LoftwahFM compliance certificate records the customer, covered locations or streams, catalogue or custom content scope, entitlement dates and the version of these terms. It is evidence of the LoftwahFM-specific grant at the time it was issued.

The certificate does not clear third-party audio, replace licences required for unrelated music, or give legal advice about the customer’s broader operations.

Cancellation and termination

When a subscription or hosted-service entitlement ends, the customer must stop using its shared catalogue stream and subscription-only backups. LoftwahFM may revoke its stream or device credentials.

Cancellation does not revoke the perpetual commercial-use licence attached to a custom final that was delivered and paid for in full. The version recorded on that custom order continues to apply unless both parties agree otherwise in writing.

Privacy, billing and changes

Account and certificate data is handled under the LoftwahFM privacy notice. Billing cadence, price, inclusions and cancellation dates come from the customer’s order or plan.

New terms may apply to a future subscription period or future order after notice. Historical versions remain available by their versioned URL. LoftwahFM will not silently replace the licence attached to an already delivered perpetual custom final.

Questions

Check the grant before you play something new

If a location, stream, custom deliverable or outside audio source is not clear from your order or certificate, contact LoftwahFM before putting it into business use.